Glasrock Products Inc. is a Canadian Corporation with headquarters in Stoney Creek, Ontario, and a satellite location in Sault Ste. Marie, Ontario.
Glasrock Products Inc has been an active member of ISO since 1999 and is certified to the ISO 9001:2015 standard. Being accredited demonstrates our commitment to consistently provide products and services that exceed customer and applicable statutory and regulatory requirements.
We are a supplier of refractory products and services for the steel and industrial markets.
Glasrock products Inc. is a provider of specialty refractory products and installation services. Our business focus is in specific areas of industrial application. We are committed to providing "refractory packages" that represent the absolute latest in refractory and installation technologies, serviced by the best available industry expertise.
We emphasis a proactive approach to customer service through information sharing, performance monitoring, reporting, planning, and scheduling. We will respond to customer, statutory and regulatory requirements in a timely, innovative and effective manner through teamwork and partnership.
We will maintain the highest level of skill, competency and professionalism within our workforce. All employees are encouraged to participate in the development, implementation, maintenance and improvement of our quality management system, processes, procedures, and policies. Continuous development of employee skill is essential. A work environment will be maintained that provides both challenges and opportunities of all employees.
We will operate our business according to plan and budget. We will strive to maintain a high level of corporate citizenship. Success will be measured by workplace safety, the enthusiasm of our workforce, and the satisfaction of our customers and the profitability of our company.